Dear Token Metrics customer,

I want to share a clear update on where Token Metrics is headed and how it affects you.
The crypto landscape has shifted. There are now many research and analytics tools that appear similar, while the real differentiation is shifting toward on-chain products that enable you to own the market itself, simply and non-custodially. Over time, the strongest and most consistent interest around Token Metrics has centered on our indices, especially TM100, rather than new features in the Analytics platform or raw data feeds.
In response to these conditions and community sentiment, we have decided to sunset the Token Metrics Analytics platform and the Token Metrics API. We are focusing the company entirely on building and operating our indices, starting with TM100, using a much smaller, highly focused team.
Our goal is to do fewer things and do them exceptionally well.
What is changing and when
Here is the timeline for the transition:
Effective immediately: Analytics and the API will enter a maintenance/read-only status. Users will still be able to log in to view historical Ratings, but no new features will be released.
November 27, 2025: This is the strict deadline to submit the form below regarding your subscription balance.
November 28, 2025 (Black Friday): Subject to final readiness, we plan to start onboarding select users into the indices (starting with TM100) in a controlled early-access rollout.
November 30, 2025: We will shut down both the Analytics platform and the API endpoints. After this date, all routes will redirect to our indices experience and the Help Center.
Action Required: Choose your compensation option
Because you have supported Token Metrics with your subscription, we would like to offer you high-value choices that reward your loyalty. Please review the three options below and click the link to register your choice.
Option 1: Convert to Indices Credits (3x Value)
Receive 3x the value of your unused subscription as credits towards future indices management fees. This grants you priority access and white-glove onboarding when the exclusive TM100 opens its doors. This is the best value for those planning to join us in the next phase.
For those of you who have supported Token Metrics from the very beginning, this option keeps you closest to our future developments. If you want to continue supporting Token Metrics' progress and plan to utilize our indices, we strongly encourage you to select this path.
You can view the Indices below. We also encourage you to watch the in-depth webinar to learn why we believe this represents the future of Token Metrics.
Indices Demo (40 seconds)
Indices Deep Dive Webinar (30 minutes)
Option 2: Receive TMAI Airdrop (1.5x Value)
Receive 1.5x the value of your unused subscription in TMAI tokens.
Note: To ensure market stability, these tokens will be subject to a daily vesting schedule over 30 days.
Option 3: Request a Pro-Rata Refund (1:1 Value)
Request a standard 1:1 pro-rated refund of the unused portion of your subscription back to your original payment method.
Note: Please allow up to 60 days for refund processing.
⚠️ Deadline: You must submit this form by November 27, 2025.
Requests received after this date may not be processed due to the platform shutdown.
For customers, investors, Astrobot, and TMAI holders
For customers and developers, this pivot is about clarity. Instead of spreading our energy across analytics dashboards and API maintenance, we will focus on delivering one core product: a non-custodial, rules-based index that lets you invest in the crypto market with a single token.
For investors, this is a re-alignment around the part of the business that has the most long-term strategic value. We see more opportunity in being an index engine and distribution platform than in competing as yet another analytics surface.
For Astrobot holders, upon the launch of the Indices, a snapshot taken today confirms your eligibility for an airdrop of permanently staked veTMAI. This converts your current plan to the equivalent staking score level within the new Indices structure. The received veTMAI can then be utilized to benefit from discounted trading fees and a share of the platform's revenue.
For token holders, this is not a step away from you. As we stand up TM100 and related indices, we intend to maintain and, where possible, enhance the ways TMAI connects to our products. The priority is to get the index experience live, simple, and trustworthy; once that foundation is solid, we will share more details on how the token and indices fit together.
Impact on the team and community
Due to this change, we are becoming a smaller, leaner company, focusing only on the indices.
To our customers, API users, investors, and token holders: thank you for your support through multiple cycles. You have trusted our Ratings, research, and engaged with our community. This decision reflects our history and a desire to offer a simpler, more durable product that aligns with the direction of crypto.
What to expect next
Confirmation: Once you submit the form above, you will receive a confirmation of your selection.
Reminders: You will see in-app notices reminding you about the November 30 shutdown and the November 27 deadline.
Launch: Updates on TM100 early access and how to participate as indices onboarding begins around Black Friday.
If you have questions, please reply directly to this email or contact us through the Help Center. We will read every message and do our best to assist you.
Thank you again for being part of the Token Metrics community. By narrowing our focus now, we can build something that deserves your trust for many years to come.
With appreciation,
Ian Balina
Founder and CEO
Token Metrics
